Your Questions, Rooted
Frequently asked questions
Everything you need to know about the ritual, the ingredients, and getting your jar.
The Product
Root M.U.D. (Moisture Unlocks Deep repair) is a small-batch hair and scalp treatment built on nourishing butters, oils, and Ayurvedic botanicals. It starts as a rich butter and melts into a weightless oil as you warm it between your palms.
Every crown. It's especially loved by curly, coily, and textured hair, and works beautifully on locs, braids, protective styles, and even beards.
Yes. Root M.U.D. is formulated without parabens, sulfates, or synthetic fragrance. As with any new product, we recommend a small patch test if you have a sensitive scalp.
The Ritual
As often as your crown desires — daily as a scalp moisturizer, weekly as a hot-oil treatment, or as a sealant whenever you style. A little goes a long way.
Start with a small scoop. Warm it between your palms until it turns to oil, then massage into the scalp and smooth through your lengths. Add more only if you need it.
Orders & Shipping
Because every jar is made fresh in small batches, orders ship within 2–4 business days. You'll receive tracking as soon as your ritual is on its way.
We accept returns on unopened products within 14 days of delivery. If something isn't right, reach out and we'll make it right.
Yes. The glass jar and bamboo lid are designed to be reused or recycled — part of keeping the ritual rooted and low-waste.
Still curious?
We'd love to help you build your ritual. Reach out and a real person will answer.
Contact us